08-12-2021 12:53 PM
Hello, I ordered 3 items from BestBuy.com. 2 were delivered by UPS and arrived correctly. The third item was marked as delivered by Best Buy, and included a photo of the item being dropped off. The photo did not show the correct delivery address, and the item never arrived.
I am not sure how to proceed in getting this item replaced.
08-12-2021 01:00 PM
Good afternoon, cdipierro,
Thank you for taking the time to reach out to us here on our community forums. I know whenever I have something shipped I keep a very close eye on the tracking information so I can be sure to grab the package as soon as it arrives. I can understand your concern to see this photo of the wrong delivery address and I'd be glad to see how I may be able to best assist you.
I will need a bit more information so I can begin to review what options I have to help. Can you please send me a private message with your:
You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your message.