Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 2
Registered: ‎10-31-2019

PSN $20 Digital Code not sent

It's been 5 hours since and I haven't recieved my codes with the Purchase history being stuck on "Order Received. We'll email you when it's ready."


Hello, it's been 5 hours since I purchase a I $20 PSN digital code and Purchase history is being stuck on "Order Received. We'll email you when it's ready." and it stuck on order processing! I have ordeder and $50 Psn digital code
Thank you.
Highlighted
Posts: 525
Topics: 31
Kudos: 151
Solutions: 25
Registered: ‎10-03-2017

Re: PSN $20 Digital Code not sent

Hello, Karimla131,

 

Thanks for taking the time to write to us here on the Forums.

 

We always try to get codes sent out as soon as we can, and we'd be happy to help you out any way that we can. Did you end up receiving your code after you'd made your post to us?
 

Thanks,

Cameron|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
New Member
Posts: 2
Registered: ‎10-31-2019

Re: PSN $20 Digital Code not sent

Unfortunately I haven't received my order till now. And I have confirmed with my bank that the transaction is approved from the bank's side.
Highlighted
Posts: 525
Topics: 31
Kudos: 151
Solutions: 25
Registered: ‎10-03-2017

Re: PSN $20 Digital Code not sent

Hey there, 

 

Thanks for the update. Although not always common, it can take longer than expected for codes to arrive. Has the status of your order updated at all since you've contacted us?

Best,

Cameron|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!