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Anonymous
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PS4 Controllers

Around Decemeber i had ordered 1 PS4 Red Camo Controller. it has came in damaged, and after trying to get help down at our local stores, there were closed its now 4 months later, and still not resolved. i had tried reaching sony, but said unable to repair controller due to it being damaged during shipping, i please need options to get this escalated or fixed thanks.

Posts: 3,070
Topics: 37
Kudos: 97
Solutions: 156
Registered: ‎10-19-2017

Re: PS4 Controllers

Greetings, aperr!

 

Welcome to the forums!

 

I appreciate you taking the time to write us regarding your PlayStation 4 controller situation. I have responded to the private messages you sent to myself and -BBY. You can find it at the top right corner of the screen by clicking the small orange envelope icon.

 

Regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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Anonymous
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Re: PS4 Controllers

You have reached the limit for number of private messages that you can send for now. Please try again later.

won't let me reply
Anonymous
Posts: 0

Re: PS4 Controllers

was able to get that sent now after waiting a bit

 

Regards

Posts: 3,070
Topics: 37
Kudos: 97
Solutions: 156
Registered: ‎10-19-2017

Re: PS4 Controllers

Thank you, aperr! I have responded to your message, and we can continue our conversation there.

 

Regards,

Deysha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!