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Posts: 1
Registered: ‎04-21-2020

Over charged

Hi I have a question about an order I made back in September 2019. I know it’s been awhile but I just noticed when I was looking over old email receipts. I was over charged by almost $300. Is there anything I can do about this or has it been to long since the order? I do still have the order receipt.
Posts: 4,908
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Registered: ‎08-21-2017

Re: Over charged

Hello, Isabel7,


Thank you for stopping by our community forums. $300 is quite a bit of money and I know I would want to get this figured out if I was in your situation. I would be happy to take a closer look into this to see what options we may have to assist you with this.


I will need a bit more informaiton so I can begin to review this. Can you please send me a private message that includes your:


Full name

Email address

Phone number

Order number


You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye our for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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