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Posts: 1
Registered: ‎12-13-2020

Over Charge

[ Edited ]

My dishwasher order # is {removed per forum guidelines}. The total price should be $1094.47 (including installation), but I was charged for $1201.45. I called the Best Buy customer service on 11/30/2020 about his and the gentleman promised to correct this. However, my credit card was charged an additiaonal amount yesterday (12/12/2020) to add the toal to the original and incorrect amount $1201.45.

 

Please help.

 

Thank you.

Posts: 705
Topics: 31
Kudos: 137
Solutions: 50
Registered: ‎02-08-2019

Re: Over Charge

Hey, yi8jiang,

 

Thanks for taking the time to reach out to us on the Forums about your order. I can understand your concern over seeing a new charge you were not expecting, and I would be reaching out to get this rectified as well! 

 

It sounds like you reached out and initially received some help regarding this charge, and I'm sorry to hear that didn't end up being the case. I'd be happy to take a closer look into your order to see what I can do to help!

 

To get started, please send us a private message with your full name, email, and phone number. 

 

Looking forward to hearing from you,

 

Meg|Social Media Specialist | Best Buy® Corporate
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