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New Member
Posts: 2
Registered: ‎11-27-2022

Over 36 hours and have not received Apple Gift Card

Hi,

I purchased the apple gift card on best buy, but I still haven't received it 36 hours later. The status of the order is still pending.

BestBuy order status page shows : "Order Received", "We'll email you when it's ready." and I don't receive the gift card yet.

Posts: 229
Topics: 12
Kudos: 37
Solutions: 18
Registered: ‎11-08-2021

Re: Over 36 hours and have not received Apple Gift Card

Hello, SJY,

 

Welcome to the Community Forums! We are happy to have you here with us. Although, I certainly wish the circumstances were better. As a person who enjoys the convenience afforded by ordering gift cards online, I see how not receiving your gift card is not an ideal situation to have occur. I would be happy to take a look at this for you.

 

To get started, please use the blue button next to my signature to send me a Private Message. Please be sure to include your name, phone number, and email. If you have your order number handy, please send that over too.

 

All the best,

 

April|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎11-27-2022

Re: Over 36 hours and have not received Apple Gift Card

i cannot send you private message, it shows You have reached the limit for number of private messages that you can send for now. Please try again later.

Posts: 229
Topics: 12
Kudos: 37
Solutions: 18
Registered: ‎11-08-2021

Re: Over 36 hours and have not received Apple Gift Card

[ Edited ]

Hey, SJY.

 

I regret to hear that you are having trouble sending over that Private Message. Please check this post out. I'm going to be heading out for the night, but I should be able to see your Private Message when I return to the office tomorrow.

 

Regards,

 

April|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!