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New Member
Posts: 2
Registered: ‎03-30-2020

Origin of website orders

When I order something from Bestbuy.com or the app for delivery to my home, where does it come from? The app doesn't say.
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Best Buy Employee
Posts: 1,923
Registered: ‎01-09-2015

Re: Origin of website orders

Could be a warehouse or it could be a store, every order is different. Whichever is able to procure and deliver the item to you in the most reasonable amount of time.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Highlighted
New Member
Posts: 2
Registered: ‎03-30-2020

Re: Origin of website orders

Is there any way to specify that it come from a warehouse and not from a store?
Highlighted
Best Buy Employee
Posts: 1,923
Registered: ‎01-09-2015

Re: Origin of website orders

No. It will come from the fastest/closest place. Stores are closed, so if it’s related to the pandemic please know that there is no customer exposure in the stores either. In both cases, it’s just employees picking and packing your order.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***