11-29-2019 01:56 AM
11-29-2019 11:26 AM
Welcome to the Best Buy Forums!
I appreciate you taking the time to write us regarding your purchase! Orders may cancel for different reasons sometimes. It could be that the purchase does not meet BestBuy.com’s Conditions of Use, or it’s no longer available. Placing an order online is meant to be simple, and this does not seem to have been your case.
I am happy to look into your order, but in order to better assist, I am going to need some more details. Please, private message me with the cancelled order numbers, your full name, phone number, and e-mail connected to your BestBuy.com account. To send it, click on the blue button bellow my signature. I look forward to hearing from you.