01-23-2023 12:56 AM
Hello,
Starting a few days ago, every order i place is cancelled. I get an email saying quanity limits and a text message saying " we couldn't verify your info." Nothing has changed, besides the addition of a Bestbuy credit card to my account. I've tried mutiple different payments and items, everything is cancelled.
01-23-2023 03:49 AM
While you wait for an official response from Best Buy on these forums please ensure you've tried the steps here as it may help you figure out what is going on.
https://forums.bestbuy.com/t5/BestBuy-com/Cancelled-Orders-and-Next-Steps/td-p/1356733
01-23-2023 08:20 AM
Hello and thanks for reaching out on our Forums, Voltshock619!
Having your orders cancelled is frustrating and we would like to help and look into this for you.
Could you send me a private message with the following information? You can do this by clicking the blue "Private Message" button in my signature.
Kindly,
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