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Posts: 1
Registered: ‎03-14-2019

Ordered item not received

[ Edited ]

I ordered two items with this order number: {removed per forum guidelines}, i received only the insignia transfer cable but did not receive the Ultralast battery. Please I need assistance with this issue, my email is {removed per forum guidelines}.

Thank you


Posts: 12,193
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Registered: ‎01-03-2013

Re: Ordered item not received

Hello Eleenlyere, 

Welcome and thank you for registering with the forum! Not receiving an item when you expect would leave most in search of answers. I'll be delighted to look into this with you to see if we can figure out where your order is. Please keep an eye on your inbox in the top right corner of the page as I am sending you a private message. 


Tasha|Social Media Specialist | Best Buy® Corporate
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