BestBuy.com

[Ycabreramorales]

I ordered an Apple Watch and it was delivered when my husband picked up the box from outside it felt empty when we opened it there was nothing inside of it. From the outside it looks like it was opened and then taped back together and has a small address labeled on it. Can Best Buy help me find my product or refund my purchase?

[Allan-BBY Senior Social Media Specialist]

Hey, Ycabreramorales,

I would be just as concerned if my order was delivered, and the box was empty when I received it. I would love to look into this for you. Can you send me a private message with your name, phone number, email address, and order number? To send me a private message simply click on the message button in my signature.

Thanks,

[Ycabreramorales]

I have sent the information you requested but haven’t heard back.

[Allan-BBY Senior Social Media Specialist]

Hey, Ycabreramorales,

I have replied to the message you sent me.

[Ashhong]

Good luck. I got no help from them.