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New Member
Posts: 2
Registered: ‎11-12-2022

Ordered a difficult item to get and its been delayed - dont want it automatically canceled

Hello,

 

Good morning! Can any best buy representive help me with my order? I purchased a  graphics card online receently from BB and was supposed to be ready to pick up 3 days ago. Order is showing as delayed and an email i got said it will auto cancel this coming thursday. I dont want that to happen as the card is impossible to get. Can any representive please assist me on checking status of my item and help me so the order does not auto cancel?

 

Would be very greatful. Thank you in advance.

Posts: 105
Topics: 1
Kudos: 7
Solutions: 5
Registered: ‎11-08-2021

Re: Ordered a difficult item to get and its been delayed - dont want it automatically canceled

Hello, Immortale.

 

Welcome to the Best Buy Forums!

 

I appreciate you taking the time to write us regarding your order. I would be reaching out to someone if I was experiencing the same thing.

 

I am happy to look into this for you, but first, I am going to need some more details from you. Please, send me private message by clicking the blue button next to my signature, with the order number or Customer Service PIN, your full name, phone number, e-mail address, and store you visited. I look forward to hearing from you.

 

Regards,
 

Jason|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎11-12-2022

Re: Ordered a difficult item to get and its been delayed - dont want it automatically canceled

Big Kudos to you Jason thanks for assisting you rock!