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Posts: 2
Registered: ‎03-04-2023
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Ordered Delayes after paying $900

So, I was expecting my gpu RTX 4070 TI VENTUS 3X 12G OC to be sent to the store for an instore pickup was not given no other choice. Well, I get off work after seeing that card was supposed to be delivered today delayed. Like what? I do not even get a tracking number. I do not get a estimated date and time of when? Just well let you know in a few days. I have seen on this forum that this things happen because people like to get them for them. I just paid and I would love my card. If I have to I will cancel my order and spend my money somewhere else.

Posts: 220
Topics: 7
Kudos: 45
Solutions: 26
Registered: ‎11-08-2021

Re: Ordered Delayes after paying $900

Hello, Ty1364.

Thank you for reaching out to us.  I understand how having an item delayed is never ideal and I will be happy to look into this for you.  To get started, please send me a private message with your full name, email address, phone number, and order number if available.  You can send this message privately by clicking on the blue button next to my signature.

Thanks. 

Allison S|Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
New Member
Posts: 2
Registered: ‎03-04-2023

Re: Ordered Delayes after paying $900

Thank you for the reply. I was in touch with the rep agent on chat and they helped me. I just want to say to you that albeit with all the negative comments it was shown great customer service to me. Five Stars!

Posts: 220
Topics: 7
Kudos: 45
Solutions: 26
Registered: ‎11-08-2021

Re: Ordered Delayes after paying $900

That is wonderful to hear!

Please feel free to reach out with any future needs!

Thanks. 

Allison S|Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.