04-01-2022 08:16 PM
Solved! Go to Solution.
04-02-2022 12:24 AM
For the quickest resolution you could call 1-888-BESTBUY or go to a local store - they can help out with these things when you get a wrong order. A mod can help you too but be aware due to the volume of posts you may encounter a delay
04-02-2022 09:35 AM
Hello, iHassen, and welcome to our online community!
Thank you for posting on our forums regarding your experience. Receiving an order with item(s) missing is not ideal. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:
Customer Service Pin (located bottom of receipt) or Order Number
I'll keep an eye out for your message.