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Posts: 1
Registered: ‎11-19-2021

Order with Wrong Emial Address

I just purchased a TV and the order includes Fubo TV and Apple TV subscriptions. However, I accidentally typed my email address incorrectly and now my order has been sent to a invalid address, so I have no access. The TV itself has been delivered. I am wondering what I should next to get the digial product.

Posts: 6,529
Topics: 226
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Registered: ‎08-21-2017

Re: Order with Wrong Emial Address

Hey there, dennischenche,

 

Welcome to our community forums. I appreciate you taking the time to reach out to us regarding your order. I've switched over to streaming services over the last couple years, I know I would want to make sure I didn't lose access to these subscriptions if I were in your shoes. I'd be happy to take a look into this for you.

 

I will need a bit more information in order to do so. Can you please send me a private message with your:

 

Full name

Correct email address

Phone number

 

You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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