02-09-2019 12:13 PM
After placing order on 2/6 I got an email that night saying call this number for verification. I called the number and the office was closed. Called the number the next morning and spoke to two people to confirm account information. After confirming information and pick up person I was told I’d receive an email later about it. I never received an email. Now it’s 6/9 the date that was originally listed as the store pickup date which changed to Tuesday by the time the order went through. So order status just says order received and that I can pick it up on Tuesday. I’ve already got a bad feeling somebody forgot to do something after the phone cslll, and my order has been delayed.
02-09-2019 12:49 PM
Good afternoon, CiscoDude,
Thanks for taking the time to reach out to us on the Best Buy forum! I can certainly understand wanting to make sure of your order’s status if you don’t know what’s going on with it. I’ll be happy to take a closer look.
For me to do that, I’ll need some additional information from you. Please send the following:
To keep those details secure, you should be able to use the blue “private message” option in my signature below. I look forward to hearing back!
|Kayla|Social Media Specialist | Best Buy® Corporate|
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02-09-2019 03:48 PM