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Registered: ‎04-14-2019

Order stuck in processing?

I ordered a phone on April 12th, the estimated arrival time said it would be here on the 16th, but my order status still says it's still processing? Slightly worried because I need this phone for a trip
Posts: 7,133
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Registered: ‎12-23-2016

Re: Order stuck in processing?

Hello, Brookiepants,

Thanks for joining us at the Best Buy Community forums. I’m sure you’re anxious to get that phone.

I’m guessing that it’ll ship out tomorrow and get to you on the expected arrival date. That’s how these things usually go. I’d be happy to double check, however.

If you can just send me a private message, by using the link in my signature, with your name, email address, phone number, and the order number, I’ll take a look.


Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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