04-06-2022
07:05 AM
- last edited on
04-07-2022
10:10 AM
by
John-BBY
I pre ordered rune factory 5 earthmate and my roomie did as well through best buy on the 17th of march. He got his A few days after release mine however has been stuck at FedEx pending since the 21st of March... What do I do about this as nothing has gone beyond shipping info sent. At this point is it possible to get a new one sent? Or a refund at least?
Order is
{removed per forum guidelines}
04-06-2022 08:05 AM
Hello, James,
Thank you for taking the time out of your day to contact us on our forums. We always strive to provide the best customer service possible. Getting a delivery should be a quick and easy process I have had some of my packages delayed before so I can understand how you might be feeling. I would like to see if I can assist you in any way. Do you think you could send me a private message with your name, phone number, email address? To send me a private message simply click on the message button in my signature.
Thanks,
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