02-15-2020 04:21 PM
Welcome to the forums!
I appreciate you taking the time to write us regarding your order. I understand where you’re coming from, as it’s never pleasant to find out an item has been delayed. While we do everything we can to ensure orders are available quickly, sometimes there may be delays due to circumstances beyond our control.
I am here to help where I can. First, I am going to need some more details from you. Will you please send me a private message with the order number, your full name, phone number, and e-mail address? To send it, click on the blue button next to my signature. I look forward to your response.
02-15-2020 05:04 PM
Thank you for the details, Snes00700! It seems that this order was placed in Canada, which is where you seem to be located. These forums are for U.S. customer assistance only. You will need to contact Best Buy Canada for further assistance regarding your situation. I appreciate you taking the time to write us about this.
Have a good one!