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Posts: 1
Registered: ‎04-22-2019

Order status still says processing, but supposed to be delivered 04/24. Is this normal?

I ordered a camera a couple of days ago with a promise it would be delivered by 04/24. It still states order processing, but hasn't shipped. I only ordered this item so it would be here before I leave out of town on 04/26. Anyone had this happen? 

Posts: 558
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Registered: ‎11-30-2015

Re: Order status still says processing, but supposed to be delivered 04/24. Is this normal?

Hey There, PParker3,

Welcome to the Best Buy Forums!

 

When I order something, I also hope to get it as soon as possible. It's understandable that you would want to receive your new camera as soon as possible. It is not unusual for an order to show that it is processing until a day or two before it arrives. Provided we're coming back from a holiday weekend, it is possible that your order may be waiting to be picked up, now that we're back to the working week. If the order does not update by tomorrow morning, can you please send me a Private Message with your full name, email address, and phone number, so that I can continue to look into this for you? You can find a link to send a Private Message in my signature.

Regards,

Fey|Social Media Specialist | Best Buy® Corporate
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