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New Member
Posts: 2
Registered: ‎10-28-2020
Accepted Solution

Order status says delivered but package wasn't received

[ Edited ]

I have two packages that were shipped via UPS that were supposedly delivered yesterday. Neither package was found and my security camera system does not show a UPS truck on our street anywhere around the time of delivery.

 

Both packages were from 

Order Number:

{removed per forum guidelines}

 

UPS Tracking numbers: {removed per forum guidelines} and {removed per forum guidelines}

New Member
Posts: 2
Registered: ‎10-28-2020

Re: Order status says delivered but package wasn't received

Update: despite the fact UPS shows the packages were delivered to the front door, they were found in the mailbox today. Keep in mind our mailbox is over 200' down the driveway from the front door.

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Re: Order status says delivered but package wasn't received

Happy to hear it! If your issue is considered resolved please consider marking your answer as a solution. This will help speed things up for mods to answer other posts Smiley Happy

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.