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Registered: ‎01-23-2019
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Order status = delivered. Item never received.



We ordered something from best buy website and the tracking information shows that it was delivered to our apartment office, but they never received the package. I can provide the order/tracking information etc as needed. thanks in advance for the help.

Posts: 296
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Registered: ‎11-23-2018

Re: Order status = delivered. Item never received.

Hello, Unnamed1, and welcome to our online community!

Thanks for reaching out to us on our forum regarding your missing delivered item. I'd be wondering where my purchase might be too, and I'd be happy to look into this for you.


Can you please Private Message me your full name, email, phone number, and order number? You can do so by selecting the blue option to the right of my name below.


Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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