BestBuy.com

[BrandonSawyer]

Hello,

I placed an order for a Nintendo 2DS Mario Maker edition on 11/21.  The item is showing that it has been shipped, but neither UPS or USPS are showing that they have received the item.  I initially tried to cancel the order because my wife ended up purchasing one for our son the same day, so I was going to return this one to the store when I received it, but I obviously haven't gotten it yet.  My Best Buy card has been charged.  

If I can just cancel this order out and get my Best Buy card refunded, I would appreciate it.  Just need some help.

Thanks,

Brandon S.

[BrandonSawyer · Accepted solution]

Called customer service and they were able to issue me a refund on my order, case closed.