03-24-2019 11:43 PM
03-25-2019 11:12 AM
Welcome to the forum and thank you for connecting with us! Ordering from us should be a simple experience, as well as seeking assistance with your order. It is discouraging to hear that you may be having trouble with both though. I would be delighted to look further into this with you, so I am sending you a private message. Please keep an eye on your inbox in the top right corner of the page.
03-26-2019 07:12 PM
03-27-2019 08:13 AM
We’re glad that the package made it out to you.
We want our customers to receive the same level of service however they reach out to us, and it sounds like that wasn’t your experience here. Thanks so much for your feedback on that. We’ll keep on working to improve the customer service we offer through all of our channels.