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Posts: 1
Registered: ‎08-19-2019

Order shipping delay

I bought a boosted board on August 15 and selected 2 day shipping. I received an email on the 17th saying the package was delayed. And today the order shipped but, when I looked at when it was going to arrive, it was another month ahead. I’m really confused how it can take that long. Help would be appreciated.
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Posts: 3,203
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Registered: ‎11-29-2016

Re: Order shipping delay

Good afternoon, KevinNguyen1926,

 

Welcome to our forums, and thank you for connecting with us for assistance.  While we try to make sure we’re delivering orders on or as close to the estimated arrival date as possible, it’s often a frustrating experience when this date is missed.  Receiving an email indicating your order will arrive later than expected can certainly be disappointing, and I regret any inconvenience this delay has caused.

 

Using the information you’ve provided upon joining our Support Forums, I believe I was able to locate the order in question.  It appears your order was delivered earlier today, however, if this isn’t the case, or if you need any additional assistance, please don’t hesitate to let me know, and I’ll be happy to offer any additional assistance I can.

 

Regards,

SeanM|Social Media Specialist | Best Buy® Corporate
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