11-12-2019 06:57 PM
11-12-2019 06:59 PM
11-14-2019 01:16 PM
Hello there, Scargiver!
Thanks for posting with us on the Best Buy Support Forums! Finding out that your package has been delivered but is unable to be found is definitely concerning and I can understand why you are looking for assistance!
I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:
To send me a private message, please click the button labeled "Private Message" in my signature below.
11-15-2019 07:59 PM
11-16-2019 10:02 AM
Hi there, Scargiver,
Thanks for providing us this additional update! It is possible that the shipping options available will not allow your replacement order to deliver in time. That said, we would love to take a closer look at the details of this!
If you were having difficulties sending us a Private Message, clearing your browser’s cache and cookies then logging back in your forum profile should resolve the error. If it does not, please let us know!