03-29-2020 09:15 AM - last edited on 03-29-2020 09:42 AM by John-BBY
At least on amazon you can chat or they can call you on the issue and many times offer refund or amazon credit
03-29-2020 01:19 PM
Hi there, D G, and welcome!
Thank you for connecting with us regarding your purchase. I understand it may not have lasted as long as you expected, and that you are having trouble finding a solution despite connecting with the store and manufacturer. I would be delighted to take a closer look at your issue, but will require some additional details. Please keep an eye on your inbox in the top right corner of the page for my private message.