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Posts: 1
Registered: ‎03-29-2020

Order {removed per forum guidelines}

[ Edited ]
The order number was {removed per forum guidelines} Total:$42.39
This product did not last long I was led to believe it would have when I intially purchased it. Bought it to make coffee so its one less stop in the morning, then it just stops working. Went to Best Buy for help, they gave none, tried to contact the manufacture and after multiple attempt with a large amount of time, I finally got someone on the phone and they mentioned that I should contact the point of purchase. 
All my attempts were to no avail in getting help. No help, nothing at all.Please help with my issue.

At least on amazon you can chat or they can call you on the issue and many times offer refund or amazon credit


Thank you,



Posts: 12,468
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Registered: ‎01-03-2013

Re: Order {removed per forum guidelines}

Hi there, D G, and welcome! 

Thank you for connecting with us regarding your purchase. I understand it may not have lasted as long as you expected, and that you are having trouble finding a solution despite connecting with the store and manufacturer. I would be delighted to take a closer look at your issue, but will require some additional details. Please keep an eye on your inbox in the top right corner of the page for my private message. 


Tasha|Social Media Specialist | Best Buy® Corporate
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