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Registered: ‎04-19-2020

Order # {removed per forum guidelines}

[ Edited ]

I have received the Asus computer from this order and also downloaded the Trend virus protection.


I did not recieve and email with instructions to redeem the office 365 that I purchased.


Could you help me?





Posts: 5,078
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Registered: ‎08-21-2017

Re: Order # {removed per forum guidelines}

Hi there, Walt,


Welcome to our community forums. As a student, I use Microsoft Office almost every day. I'd be happy to see how we can help you get up and running. 


I will need a bit more information about your order to further assist you. Can you please send me a private message that includes your:


Full name

Email address

Phone number


You can send me a private message by clicking the blue button at the bottom of this post. I look forward to your response. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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