BestBuy.com

[parrish01]

Purchased an eero - (Mesh WiFi System (1 eero + 1 eero Beacon), 2nd Generation - White

Model:M010201 SKU:5873519) 6 days ago on line. Two day shipping also. Still not here, but Best Buy has charged my card for the purchase. When I track the order I'm told (by USPS) that a shipping label has been produced, but that's all. If it is out of stock just tell me and I will do something else. You have my $, but I don't have your product. And trying to talk to a human is impossible. Very poor customer service.

Thanks,

Still Waiting

[Sarah-BBY Social Media Specialist]

Hi there, parrish01.

We appreciate you thinking of Best Buy for the recent purchase, although a delay is never the news we would hope for. I’m glad you’ve connected with us here on the Best Buy Forums. Our team would be happy to look further into your order, in effort to see if we have any insight or options to provide.

When you have a moment, please send a private message containing your full name, email address, and telephone number. To get started, just select the darker blue box next to my name below.

Sincerely,

[parrish01]

Dennis {removed per forum guidelines}

{removed per forum guidelines}

{removed per forum guidelines}

[Sarah-BBY Social Media Specialist]

Thanks, parrish01!

I’ve noted that information, and will be sending a private message directly to you. Please keep an eye on your inbox for a message soon.

Regards,