04-22-2020 10:29 PM
05-05-2020 11:26 AM
Hello, Notnmag, and welcome to our online community!
Thank you for reaching out to us through the Forums for support. As you can tell, we are a little backed up on inquiries, and I apologize for this delayed response. Regardless, we want to make sure your incorrect order has been addressed.
I hate to hear that you received the wrong mouse, especially after paying extra for shipping as well. Are you still looking for support with this order? If so, I'm happy to help if you send me a Private Message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name, below.
All the best,