04-15-2019 12:04 AM
04-15-2019 11:21 AM
Hi there, Eaglesrule1994,
Welcome to our community. I tend to keep a pretty close eye on every online order I make, so I’m sure it would be a bit inconvenient to have to manually check the status of each order online rather than rely on email updates. I’m sorry to hear that you haven’t received an email confirmation for your recent purchase.
First, we’ll first want to make sure your email address is correct in our systems. You should be able to check this from within your BestBuy.com account, but I can also double-check on my end, too. You may also have to add BestBuyInfo@emailinfo.bestbuy.com to your email contacts or whitelist to ensure our messages are not blocked by your provider's spam filters. If you will please send me a private message that includes the below information, I will make sure your information is all up-to-date and see if I can provide you with an update on your order.
List of item(s) purchased
Last four digits of card used
To send me a private message, just click on the blue button in my signature below labeled “Private Message”.
Thanks for posting,