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Registered: ‎04-24-2020
Accepted Solution

Order not received

[ Edited ]

Ordered Turbo Tax  Premier as a guest, not knowing we had an account.Tracking and email says it was delivered.

 

Not here, or in mailbox (single family dwelling).

 

Order #

{removed per forum guidelines}

 

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Posts: 4,908
Topics: 147
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Registered: ‎08-21-2017

Re: Order not received

Hi there, WJC,

 

Welcome to our community forums. We certainly want to make sure you receive this software and I'd be happy to help you explore our options to assist you.

 

I will need a bit more information so I can continue to review this. Can you please send me a private message that inlcudes your:

 

Full name

Phone number

Shipping address

 

You can send me a private message by clicking the blue button at the bottom of this post. I look forward to your response.

 

AndrewB|Social Media Specialist | Best Buy® Corporate
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Re: Order not received

[ Edited ]

Henny {removed per forum guidelines}

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Re: Order not received

Thanks, package just showed up today