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Regular Member
Posts: 25
Registered: ‎07-13-2015

Order never picked up.

I placed an order that was scheduled to be delivered yesterday. The shipment information was sent to FedEx on Sunday. However, it seems FedEx never picked up the order as it's current status since Sunday is "Label Created". The FedEx website now shows a delivery date of pending.

If I could have this looked into I'd appreciate it. Thank you.
Posts: 586
Topics: 23
Kudos: 117
Solutions: 34
Registered: ‎07-23-2018

Re: Order never picked up.

Hi there, Houdini47, 


Thanks for connecting with us on our forums! I know how important it is to make sure your order arrives when you are expecting. Sorry to hear that your order has not yet arrived! 

We would love to take a closer look at your order to see how we may be able to assist. Would you be able to send us a Private Message with more information? Please be sure to include your order number, full name, email address, and phone number used when placing this order. 

Austin|Social Media Specialist | Best Buy® Corporate
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