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Posts: 1
Registered: ‎08-26-2020

Order marked as delivered but did not arrive?

I purchased a new GPU and it was marked delivered on Wednesday but never showed up. I waited a day as that seems like the usual advice but nothing. Can anything be done about this? Given the price, this is a serious loss.

Posts: 6,667
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Registered: ‎08-21-2017

Re: Order marked as delivered but did not arrive?

Hello, DanielParker,

 

Thank you for taking the time to visit our community forums. I know a new GPU is a big purchase and I can certainly understand wanting to locate this package as quickly as possible. I'd be happy to help you take a closer look into this. 

 

I will need some more details so I can begin to review your order. Can you please send me a private message that includes your:

 

Full name
Email address

Phone number

Order number

 

You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I'll keep an eye out for your response.

 

AndrewB|Social Media Specialist | Best Buy® Corporate
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