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Posts: 1
Registered: ‎03-25-2019

Order made with international card cancelled

Hi!

 

I'm trying to purchase an item from your website, using the billing address you recommend for international credit cards but it's not working. I finish the order and right after I receive an email telling me my order is cancelled. Can you help me? I'm trying for hours.....

 

Thanks!

Posts: 296
Topics: 13
Kudos: 74
Solutions: 15
Registered: ‎11-23-2018

Re: Order made with international card cancelled

Hello, MarielleJavarys, and welcome to our online community!

 

 

Thank you for reaching out to us. I can imagine it's frustrating attempting to place an international order multiple times to have it cancel on you. I'm hoping we can help you out with this.

 

I'd like to take a closer look at your account. Can you please send me a Private Message including your full name, email, and phone number? You can find the blue option to message me to the right of my name, below. 

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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