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Posts: 2
Registered: ‎04-29-2018

Order keeps getting canceled

My order keeps getting canceled for trouble verifying my account.

Posts: 8,667
Topics: 411
Kudos: 588
Solutions: 369
Registered: ‎09-29-2008

Re: Order keeps getting canceled

Hello littlebigge,


Welcome back to our community. Having an order cancelled can be quite aggravating as I know only too well from my own experience. I was unhappy to hear you've had this occur while shopping on and I regret any inconvenience to you.


I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:


  • Your full name
  • Your telephone number
  • Your email address
  • Your canceled order number(s)


To send me a private message, please click the button labeled "Private Message" in my signature below. I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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