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New Member
Posts: 3
Registered: ‎01-07-2020

Order in Transit

I ordered an Apple Watch from the website. I ordered December 29th and it shipped out on January 2nd. Since the order has shipped there has been no update as to the whereabouts of the package and it displays “in transit to the next facility”

The watch was supposed to be delivered yesterday but was not. I am concerned since my package has not updated any facility changes over the last 5 days.
Posts: 5,808
Topics: 196
Kudos: 543
Solutions: 284
Registered: ‎08-21-2017

Re: Order in Transit

Hi there, Akamawilber,

 

Welcome to our community forums. I always keep a close eye on my tracking information so I would feel much like you if I saw the same thing. I'd like to take a closer look at this to see exactly what's going on with this order so we can help get this to you. I will need a couple more details to do so. Can you please send me a private message with your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking the button at the bottom of this post across from my name. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎04-06-2020

Re: Order in Transit

Did this matter ever get resolved for you? I have been waiting over a month for an item "In Transit to Next Facility".

New Member
Posts: 3
Registered: ‎01-07-2020

Re: Order in Transit

It did finally. Took about 6 weeks before it started moving again
New Member
Posts: 4
Registered: ‎04-06-2020

Re: Order in Transit

Thanks!