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Posts: 1
Registered: ‎04-25-2019

Order in TRANSIT for multiple days now. (CORSAIR - Vengeance RGB PRO 32GB (2pack))

Hello, 

 

I am just curious if this is a regular occurrence or not. I ordered a few items off of Bestbuy.com this past Sunday 04/21 and the items were set to deliver on Tuesday the 23rd of April. 2 of the 3 items shipped on that day but the ram never delivered. I have been actively tracking to see if anything has been modified in regards to it but no update past it was scanned and put out for delivery over 2 days ago from a facility very close to my home.  

 

Any way idea of what is occuring or if I am able to just go into best buy and have them cancel this delivery and physically get the ram myself. 

 

Any advice is appreciated! 


Thank you

Posts: 3,154
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Registered: ‎11-29-2016

Re: Order in TRANSIT for multiple days now. (CORSAIR - Vengeance RGB PRO 32GB (2pack))

Good afternoon, salman_danesh,

 

Welcome to our forums, and thank you for taking the time to connect with us regarding your order.  I’m sorry to hear a portion of your order is taking a bit longer to get to you than we originally anticipated, but I’ll be happy to look into this further, and offer any additional assistance we can.

 

For me to review your order, there are a few pieces of additional information I’ll need from you.  If you could use the blue “Private Message” button in my signature to send me the following pieces of information:

 

  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number

 

This should be enough information for me to begin my research.  As you can imagine, we’ll want to keep this sensitive information out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature.

 

Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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