04-16-2019 06:47 PM
Having an issue with trying to make an online purchase for pickup. Both times my order was immediately cancelled. I tried using paypal checkout and then again with just my card. Not sure if I should post the order numbers here so I'll wait until they are requested.
04-16-2019 07:10 PM
I have been having the same problem. Online chat just told to go to the store to buy it or call. It is getting frustrating, I too tried it twice today and both times the got cancelled.
04-17-2019 08:20 AM
Good morning, Tactical,
Welcome to our community. As I unfortunately know from my own experience, being unable to make a purchase or having an order cancel is not a very pleasant experience. I know I’d be looking for answers too, so I’m glad you found us and reached out here on the forum.
I’d be happy to take a peek at your recent orders, but I’ll need to verify a few pieces of information from you first. If you will please send me a private message that includes the following, I’ll do my best to help.
Cancelled order number(s)
To send me a private message, just click on the blue button in my signature below labeled “Private Message”.
I look forward to hearing from you.
|Sam|Retired Social Media Specialist | Best Buy® Corporate|
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