08-22-2019 05:08 PM
Hi there, hacksawjthuggin,
Welcome to the Best Buy Forums and thank you for taking the time to write in to us!
We apologize about the delay in response as we've had a high volume in contacts. Waiting for an item that was ordered in July is certainly not the experience we'd want any of our members to go through. We appreciate your patience with that order. If you were still needing assistance with this, I'd be glad to help in any way that I can! To do so, please send me a private message that includes your full name, phone number, email address, and order number. To send a secure message, click the button down below in my signature. I hope to hear from you soon!