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Posts: 1
Registered: ‎08-22-2019

Order didn't show up

[ Edited ]


Hello there... I placed an order yesterday when I tried to check it out whether it's shipped or not... The order is not even opening up instead it's showing me
"Sorry, something went wrong, please try again later. [006]"
What does it mean?? Just tell the customer whether it's getting shipped or cancelled... Why this thing is popping up..
The following order is important to me and I need it as soon as possible. Please check on to it.
My order id is {removed per forum guidelines}

Thanks regards.

Posts: 1,230
Topics: 54
Kudos: 257
Solutions: 140
Registered: ‎01-13-2015

Re: Order didn't show up

You shouldn't post your order number on a public forum, but since it's already out there, order numbers should start with BBY01- or BBYTX-. Did you happen to place this order in a U.S. Best Buy store?


Order Status, Options, Tracking and History

I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.

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