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New Member
Posts: 1
Registered: ‎11-28-2018
Accepted Solution

Order delivered to old address

Hello, 

I recently ordered two items to be delivered and I must have not updated the address before finishing my order. My original estimated delivery date was friday the 30th but the items were delivered today. How can I get my order?

 

Thank you

Trusted Contributor
Posts: 5,323
Registered: ‎02-25-2013

Re: Order delivered to old address

You will need to contact the people  whom you sent the order to and ask if they will give it back to you.

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Regular Member
Posts: 33
Registered: ‎10-23-2016

Re: Order delivered to old address

Horrible to hear your delivery went to the wrong address, I would advise calling 1 (888) 237-8289 and letting them know what happen and the right address.  They should be able to fix that for you, I would also advise updating your online profile so it is correct for the furture, but the folks on the phone can help you with that too if you let them know.