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Posts: 2
Registered: ‎08-31-2019
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Order delays.

I place order on 8/9/19 and it’s delivery by 14-21 days. Now is over 21 days and I didn't receive my item.
Posts: 85
Topics: 1
Kudos: 16
Solutions: 3
Registered: ‎02-08-2019

Re: Order delays.

Hey, tanthongnguyen,

 

Thanks for reaching out to us here, and welcome to the forums! I'd be happy to look into the delay in your order shipping to you. Can you send me a private message with your full name, email, phone number, and order number? You can send me a message by clicking the blue button in my signature below. 

 

Looking forward to hearing from you,

 

Meg|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎08-31-2019

Re: Order delays.

[ Edited ]

My email is {removed per forum guidelines}
My full name is Tan {removed per forum guidelines}
Phone number is {removed per forum guidelines}
Order number {removed per forum guidelines}

Posts: 85
Topics: 1
Kudos: 16
Solutions: 3
Registered: ‎02-08-2019

Re: Order delays.

[ Edited ]

Thanks, Tan!

 

I'm not finding an order under your account, could you maybe provide the full order number, including the BBY- xx at the front of it? 

 

 

Meg|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!