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Posts: 1
Registered: ‎03-22-2019

Order delayed?

[ Edited ]

Hello my name is Brandon {removed per forum guidelines} Order number# {removed per forum guidelines}.
My order was supposed to be delivered by today, but I received an email saying I could not get it all the way until April 20? Is this correct? I have severe allergies and health issues, my old air purifier is broke I was really hoping the new one would be here soon.

Posts: 836
Topics: 66
Kudos: 175
Solutions: 37
Registered: ‎10-19-2017

Re: Order delayed?

Hi there, Bls894!


Welcome to our Best Buy Forum community! 


Thanks for taking the time to reach out to us for support. As someone who keeps a close eye on my order tracking information, I can understand why hearing your order could be delayed until April 20 would be less than ideal.


I'd be happy to take a look in to your order for more details. Keeping your personal information private is important to us. For me to view your order, can you please send a Private Message with your full name, phone number, email and order number using the blue "Private Message" option in my signature.



Elle|Social Media Specialist | Best Buy® Corporate
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