01-11-2020 08:26 PM
Solved! Go to Solution.
01-14-2020 02:53 PM
Welcome to our forums, nettyxo,
We always hope our customers will receive their orders by their estimated arrival date, and while we hit this mark a majority of the time, there are instances where this isn’t always the case. It can certainly be disappointing when it happens, so I completely understand why you’d want to see what might be causing this delay.
For me to look into your order further, there are a few pieces of additional information I’ll need from you. If you could use the blue “Private Message” button in my signature to send me:
This should be enough information for me to begin my research, and hopefully see what we can do to get this order to you as soon as possible.
Looking forward to hearing from you,