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Posts: 1
Registered: ‎08-12-2019

Order delayed

I placed an order on 7/27/19 and order shipped on 7/30/19. I got track number by usps and ups ,both show that my order arrived at post office on August 1, but system stuck "In Transit" and no scheduled time for delivery. I think my oder is delayed because usps not shipping my package, please help me.

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Posts: 4,754
Topics: 143
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Solutions: 220
Registered: ‎08-21-2017

Re: Order delayed

Hey there, xiangxia,

 

Thank you for stopping by our community forums and writing to us about your order. I keep a close eye tracking information whenever I order something so I know I would want to see exactly what was going on. I'd be happy to check on this for you to see how we can help. I will need a few more details. Can you please send me a private message including your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking the button near the end of my post. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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