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New Member
Posts: 2
Registered: ‎01-10-2019

Order delayed nearly a month, but I can’t cancel it

I ordered a game on December 25th to be delivered on release, today the 11th. The problem is I suddenly got a message that there was a shipping delay, and that Best Buy somehow has the huge window of until FEBUARY 9th to ship it. The e-mail says I can cancel it, but I can’t do so in order status. It’s unacceptable that I can’t cancel an order that may or may not come in the next 4 weeks.
New Member
Posts: 2
Registered: ‎01-11-2019

Re: Order delayed nearly a month, but I can’t cancel it

I just got the same issue and when you check online you can see that game is in stock and ready for pick up at physical BBY locations. This is a serious mess up and has solidified that once my GCU expires I am never shopping here again.

New Member
Posts: 2
Registered: ‎01-10-2019

Re: Order delayed nearly a month, but I can’t cancel it

Nevermind, it now shipped. Though inconvenient, at least it’s not a month delay.