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Posts: 1
Registered: ‎04-12-2020

Order delayed for weeks

I placed an order for a Razer Blade 15 on 3/26.


It was supposed to arrive on 4/1.  On 3/31 the order was marked as delayed. 


Since then the order has been delayed without any reason given.  Calls to the support number haven't given any insight on the issue either.


Why has it been delayed for two weeks?  Am I ever going to get the product I paid for or is it just going to sit like that until May 1st when they auto cancel it?

Posts: 877
Topics: 36
Kudos: 48
Solutions: 86
Registered: ‎10-19-2017

Re: Order delayed for weeks

Hey there, Dweasle,


We would love to help take a look into this with you if you are still needing an update. To do so, we will just need you to send us over a private message with your order number, phone number, full name, and email.


To send a private message, simply select the darker colored box to the far right of my signature below. 

Faith|Social Media Supervisor | Best Buy® Corporate
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