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Posts: 6
Registered: ‎09-14-2010

Order delayed LSO

My order for The Suicide Squad steelbook has been delayed, and the LSO tracking indicates a local inbound scan on October 26. There has been no further activity in the last 11 days.  I'm concerned that this order has been lost. Any help with this would be appreciated.

Posts: 799
Topics: 55
Kudos: 63
Solutions: 32
Registered: ‎07-23-2018

Re: Order delayed LSO

Hi there, ob1ob.

 

It is nice to hear from you. Our goal is to fulfill orders on the expected date, which is typically the outcome. If the tracking information you received has not shown any movement, I understand why you’d be requesting support. I’m sure I would be doing the same, so I am glad you've taken the time to connect with us.

 

If you’d like to send a Private Message, I’d be happy to investigate this for you. To get started, simply select the darker blue icon, which is located across from my signature.

 

Best,

Sarah|Social Media Specialist | Best Buy® Corporate
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Posts: 799
Topics: 55
Kudos: 63
Solutions: 32
Registered: ‎07-23-2018

Re: Order delayed LSO

This topic has been moved to Customer Service under the board BestBuy.com for further review