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Posts: 1
Registered: ‎11-11-2019

Order delay

[ Edited ]

order number {removed per forum guidelines} said Expected to ship by Nov 11 now I am seeing 

We're sorry, we're working on getting it to you soon. If we can't ship it by Tue, December 10, we'll let you know and cancel the order. what gives I see the stores have them in stock as well and I ordered this on nov 5 can i just pick it up at the store not waiting 4+ weeks.

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Posts: 493
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Registered: ‎07-23-2018

Re: Order delay

Hello, Norgonwarrior,

 

Thanks for choosing Best Buy for the recent purchase. I place plenty of online orders, and I’d be looking for some support if I received a message about a possible delay as well. That’s never the outcome we’d hope for, especially when the product might be available at a location near you.

 

We’d be glad to review your order, in effort to see if we would have any additional insight to provide. When convenient, please send us a private message. You can get started by selecting the darker blue button to the far right of my name below. Your full name, email address, and telephone number, would be required to access your order. Because this is a public forum, we did remove your order number form this post, simply because it could be linked to your personal information. We always want to keep that secure when working together online.

 

Sincerely,

Sarah|Social Media Specialist | Best Buy® Corporate
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